Terms & Conditions

InstaEvent Inc. / Hey Benson®

Effective Date: November 9, 2026
Version: 4.1

1. Introduction and Acceptance

These Terms & Conditions ("Terms") govern access to and use of the websites, applications, technology, and related services operated by InstaEvent Inc., doing business as Hey Benson® ("InstaEvent," "Hey Benson," "Benson," "we," "us," or "our").

These Terms apply to:

• InstaEvent.com.
• HeyBenson.com.
• The Hey Benson mobile application.
• Event creation, invitations, RSVPs, and coordination.
• Group discussions and messaging.
• AI-powered planning and recommendations.
• Event notifications and reminders.
• Digital credits, subscriptions, and premium features, where offered.
• Other related services operated by InstaEvent Inc.

Collectively, these are referred to as the "Service."

By creating an account and affirmatively accepting these Terms, you enter into a binding agreement with InstaEvent Inc.

Individuals who use guest RSVP features without registering may access certain functionality without creating an account. Merely receiving an invitation does not, by itself, constitute acceptance of these Terms.

Use of guest features is subject to applicable laws and any terms validly agreed to by the guest.

If you do not agree to these Terms, you should not register or use features that require acceptance.

Our Privacy Policy explains how personal information is collected, processed, disclosed, retained, and deleted.

Nothing in these Terms limits rights that cannot legally be waived.

2. Eligibility

Hey Benson is intended for individuals 18 years of age or older.

By registering for an account, you represent that:

• You are at least 18 years old.
• You have legal authority to enter into these Terms.
• Your registration information is accurate.
• Your use of the Service will comply with applicable law.

We may deny, suspend, or terminate accounts that violate these requirements.

You may not create an account using another person's identity or circumvent account restrictions.

3. Description of the Service

Hey Benson provides technology that helps people discover activities, organize events, invite guests, coordinate decisions, manage RSVPs, and communicate about shared experiences.

Features may include:

• Event creation and management.
• Invitations and guest responses.
• Group planning and messaging.
• AI-powered assistance.
• Venue and activity recommendations.
• Event notifications.
• Shared photographs and content.
• Third-party links and referrals.
• Paid features, credits, and subscriptions.

Available features may vary by device, location, account status, platform, or other circumstances.

We may add, modify, suspend, or discontinue features, subject to applicable law and existing contractual commitments.

InstaEvent provides planning and coordination technology. Unless expressly stated otherwise, InstaEvent is not the organizer, operator, supervisor, owner, or insurer of events created by users.

We do not guarantee event attendance, participant behavior, or successful completion of any event.

4. Account Registration and Security

Users are responsible for maintaining accurate account information and protecting their credentials.

You agree to:

• Keep login credentials confidential.
• Use reasonable account security precautions.
• Notify us of suspected unauthorized access.
• Avoid unauthorized account sharing.
• Provide accurate registration information.

You are responsible for account activity to the extent permitted by applicable law, excluding activity for which responsibility legally rests with InstaEvent.

We may use authentication, verification, monitoring, and other security measures to protect accounts and the Service.

5. Privacy, Contacts, and Personal Information

Our Privacy Policy governs our handling of personal information.

Hey Benson does not upload or store a user's entire address book as part of its standard invitation workflow. Contact information is transmitted for individuals selected for invitations or other supported actions.

When providing contact information belonging to another person, you agree that:

• You have a lawful basis for providing the information.
• You are using it for legitimate invitations or planning.
• You will not send spam or unauthorized promotional messages.
• You will not harass, threaten, deceive, or impersonate recipients.
• You will respect requests to stop contacting individuals.

You may not use the Service to unlawfully collect, disclose, or misuse another person's personal information.

A host's acceptance of these Terms does not automatically establish consent on behalf of an invited recipient.

6. Invitations, SMS, Email, and Push Notifications

Hey Benson supports invitations and event-related communications through available channels.

6.1 Guest Invitations

Event organizers may initiate invitations to selected recipients.

Where legally authorized and permitted by applicable messaging-provider requirements, Hey Benson may deliver invitations by SMS, MMS, email, or other supported methods.

Guests do not need to install Hey Benson or create an account to use supported RSVP features.

The standard guest SMS workflow is designed to provide one initial invitation per invitation action to recipients without additional SMS consent.

Guests who have not consented to additional SMS messages are not enrolled in automated SMS reminder campaigns.

Hosts may not use Hey Benson to repeatedly contact unwilling recipients, circumvent opt-outs, or send unlawful messages.

6.2 Registered-User Notifications

Registered users may manage notification preferences through the application.

For newly registered users:

• Push notifications are enabled within the application, subject to device permissions.
• Email notifications are enabled, subject to applicable law and user preferences.
• Optional SMS notifications are disabled unless the user affirmatively opts in.

Notification availability may depend on device settings and technical requirements.

6.3 Critical Event SMS Notifications

Users who affirmatively enable optional SMS notifications may receive messages concerning material event changes, including:

• Date changes.
• Time changes.
• Location changes.
• Event cancellations.

These optional critical-event SMS notifications are not intended for unrelated promotional messages or routine event reminders.

Where required, affirmative consent is obtained and recorded.

6.4 SMS Opt-Out

Recipients may opt out of applicable SMS messages by replying STOP.

For assistance, recipients may reply HELP, where supported, or contact support@heybenson.com.

Message and data rates may apply. Message frequency varies according to authorized notifications and event activity.

We maintain appropriate suppression information to honor opt-out requests.

Mobile phone numbers and SMS consent records are not sold or shared with third parties or affiliates for their independent promotional purposes.

Information may be processed by messaging providers acting on our behalf.

6.5 Delivery Limitations

InstaEvent does not guarantee the successful or timely delivery of invitations, emails, texts, push notifications, or other communications.

Delivery depends on external providers, carriers, device settings, network availability, and other factors.

Users are responsible for independently confirming important arrangements and communicating urgent information through an appropriate alternative channel when necessary.

Nothing in these Terms authorizes communications that violate applicable law.

7. Artificial Intelligence and Recommendations

Hey Benson uses artificial intelligence and related technologies to assist with planning and coordination.

AI-generated content may include:

• Venue recommendations.
• Activity suggestions.
• Event descriptions.
• Invitation text.
• Planning summaries.
• Timing suggestions.
• Travel-related information.
• General recommendations.

AI-generated information may be inaccurate, incomplete, outdated, unavailable, or inappropriate for a particular situation.

InstaEvent does not guarantee:

• Recommendation accuracy.
• Venue or ticket availability.
• Pricing.
• Operating hours.
• Accessibility.
• Directions.
• Reservation status.
• Event suitability or safety.

Users are responsible for verifying important information before acting on recommendations.

Hey Benson is not an emergency-response service and does not provide professional medical, legal, financial, or safety advice.

Third-party AI processing is described in our Privacy Policy and applicable consent disclosures.

8. User-Generated Content

"User Content" includes event descriptions, photographs, messages, comments, invitations, uploaded media, planning information, prompts, and other information submitted through the Service.

Users retain ownership of the rights they hold in their User Content.

By submitting User Content, you grant InstaEvent a worldwide, nonexclusive, royalty-free, sublicensable license to store, host, reproduce, process, transmit, display, format, and otherwise use that content as reasonably necessary to operate, maintain, secure, support, and improve the Service.

This includes processing by authorized service providers.

The license applies for as long as reasonably necessary for those purposes, subject to applicable deletion rights, lawful retention requirements, and information already shared with others.

You represent that you have the rights and permissions necessary to submit your content.

You agree not to submit content that:

• Infringes intellectual property rights.
• Violates privacy or publicity rights.
• Is unlawful, threatening, or harassing.
• Contains exploitative or prohibited material.
• Is fraudulent or intentionally misleading.
• Violates these Terms.

We may remove, restrict, or disable access to content we reasonably believe violates applicable law, these Terms, or third-party rights.

We do not undertake a general obligation to review all user content before publication.

9. Events, Personal Safety, and User Responsibility

Users independently decide whether to create, attend, or participate in events.

Unless expressly stated otherwise, InstaEvent does not:

• Supervise user-created events.
• Perform background checks on participants.
• Verify the identity or conduct of every participant.
• Inspect event venues.
• Guarantee event safety.
• Provide security personnel.
• Provide transportation.
• Guarantee attendance.
• Insure user-organized activities.

Users are responsible for evaluating the suitability and safety of activities, locations, and participants.

Participation in real-world activities can involve inherent risks.

To the extent permitted by applicable law, users accept ordinary risks associated with activities they independently choose to participate in.

Nothing in this section excludes liability that applicable law prohibits us from excluding.

10. Acceptable Use and Community Conduct

You agree not to:

• Violate applicable law.
• Harass, threaten, stalk, or intimidate others.
• Send spam or unauthorized communications.
• Impersonate other individuals.
• Commit fraud or distribute scams.
• Upload unlawful or infringing materials.
• Distribute malware.
• Interfere with the Service.
• Attempt unauthorized access.
• Circumvent security controls.
• Scrape protected information without authorization.
• Reverse engineer protected technology except where legally permitted.
• Abuse credits, promotions, or payment systems.
• Coordinate illegal activities.
• Misuse another person's private information.

We may investigate suspected violations and impose reasonable restrictions, including removing content, limiting communications, suspending accounts, or terminating access.

We may cooperate with lawful government requests and take appropriate steps to protect users, third parties, and the Service.

11. Credits, Subscriptions, and Paid Features

Hey Benson may offer digital credits, subscriptions, or premium functionality.

Where available, pricing, entitlements, and applicable conditions will be disclosed through the relevant purchase interface.

Unless otherwise required by law:

• Credits are digital entitlements rather than legal tender.
• Credits are not redeemable for cash.
• Credits may not be resold or transferred without authorization.
• Promotional credits may have separate limitations.
• Fraudulent transactions may result in restrictions.

Purchased credits are administered according to applicable law, purchase disclosures, and platform requirements.

We may modify future pricing, features, or credit requirements, subject to applicable law and existing purchase commitments.

We will not retroactively impose restrictions on purchased entitlements where prohibited by law.

12. Apple App Store and Google Play Purchases

Purchases through Apple App Store or Google Play are subject to applicable platform billing, subscription, and refund requirements.

Depending on the purchase:

• Payment may be charged through the user's app-store account.
• Subscription terms are displayed during purchase.
• Subscriptions may renew automatically when expressly disclosed and authorized.
• Cancellation may need to occur through the applicable app store.
• Deleting the app does not automatically cancel an active subscription.
• Eligible purchase restoration may be available where required.
• Refund requests may be processed through Apple or Google.

If a transaction is refunded, reversed, charged back, or determined to be fraudulent, we may adjust related credits or paid access as legally permitted.

Nothing in these Terms limits nonwaivable consumer rights.

13. Third-Party Venues, Reservations, and Transactions

Hey Benson may recommend or link to restaurants, venues, travel services, ticket providers, attractions, accommodations, reservation services, transportation providers, or other independent businesses.

Unless expressly stated otherwise, these businesses are independently operated and are not controlled by InstaEvent.

InstaEvent does not guarantee:

• Venue availability.
• Reservations.
• Prices.
• Hours of operation.
• Ticket validity.
• Transportation arrangements.
• Accessibility.
• Food or service quality.
• Cancellation policies.
• Refund eligibility.
• Third-party performance.

Users should independently verify important information and review the relevant third-party terms before making commitments.

Disputes involving independently operated providers are generally governed by agreements with those providers.

Nothing in this section excludes responsibility for InstaEvent's own conduct where liability cannot legally be disclaimed.

14. Sponsored Recommendations and Affiliate Relationships

Hey Benson may display sponsored recommendations, promoted venues, affiliate links, or referral offers.

InstaEvent may receive compensation from third parties for qualifying clicks, bookings, purchases, or other referrals.

Commercial relationships may influence the presentation or placement of recommendations.

Sponsored or materially compensated recommendations will be identified where required by applicable law.

Users remain responsible for evaluating third-party offers.

15. InstaEvent Intellectual Property

The Service, including its software, designs, branding, trademarks, workflows, text, graphics, features, and proprietary technology, belongs to InstaEvent or its licensors.

This includes rights associated with InstaEvent Inc. and Hey Benson®.

Subject to these Terms, users receive a limited, nonexclusive, nontransferable, revocable license to access and use the Service for permitted purposes.

No ownership rights are transferred.

Users may not unlawfully reproduce, distribute, sublicense, reverse engineer, or commercially exploit protected materials.

16. Feedback and Suggestions

Users may provide product suggestions, ideas, comments, or feedback.

By voluntarily providing feedback, you grant InstaEvent permission to evaluate, use, develop, adapt, or implement that feedback without compensation or obligation, subject to applicable law.

We are not required to treat unsolicited product suggestions as confidential.

This provision does not override separately agreed confidentiality obligations.

17. Third-Party Technologies and Services

Hey Benson relies on third-party providers for services that may include:

• Cloud hosting.
• Databases.
• Artificial intelligence.
• Mapping and places.
• Weather information.
• SMS and email.
• Push notifications.
• Authentication.
• Analytics.
• Payments.
• Security and monitoring.

These services may be interrupted, modified, or discontinued.

InstaEvent is not responsible for independently controlled third-party acts or omissions except where liability is imposed by applicable law.

Additional third-party terms may apply.

18. Beta and Experimental Features

Some features may be designated as beta, preview, experimental, or under development.

They may:

• Contain errors.
• Produce inaccurate results.
• Experience interruptions.
• Change without advance notice.
• Be modified or discontinued.

Experimental features are provided on an as-available basis, subject to applicable law.

Users should not rely on experimental features for urgent, safety-critical, or legally significant activities.

19. Account Suspension, Termination, and Deletion

Users may stop using the Service or request account deletion through supported controls.

We may suspend, restrict, or terminate accounts where we reasonably believe they are associated with:

• Violations of these Terms.
• Fraud.
• Security threats.
• Harassment.
• Unlawful activity.
• Intellectual property infringement.
• Unauthorized communications.
• Payment abuse.
• Circumvention of restrictions.

Account deletion and related data handling are described in our Privacy Policy.

Information may be retained where required or permitted for legal, financial, security, or other legitimate purposes.

Termination does not eliminate obligations arising before termination.

Purchases and subscriptions remain subject to applicable law and platform requirements.

20. Digital Millennium Copyright Act (DMCA)

InstaEvent respects intellectual property rights and expects users to do the same.

We maintain a process for receiving and responding to copyright infringement notifications under the Digital Millennium Copyright Act, 17 U.S.C. § 512.

20.1 Copyright Infringement Notices

A person submitting a copyright infringement notice should provide:

1. A physical or electronic signature of the copyright owner or authorized representative.
2. Identification of the copyrighted work allegedly infringed.
3. Identification of the allegedly infringing material and sufficient information to locate it.
4. Contact information for the complaining party.
5. A statement of good-faith belief that the disputed use is not authorized by the copyright owner, an authorized agent, or the law.
6. A statement that the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act for the owner.

20.2 Designated Copyright Agent

InstaEvent Inc. has registered a designated copyright agent with the United States Copyright Office pursuant to the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

Designated Agent: Copyright Agent
Organization: InstaEvent Inc.
Alternate Business Name: Hey Benson®
Mailing Address: 10755-F Scripps Poway Pkwy #472, San Diego, CA 92131, United States
Email: legal@instaevent.com

Copyright infringement notices and related correspondence should be directed to the designated agent using the contact information above.

20.3 Notice and Takedown

Upon receipt of an appropriate infringement notification, InstaEvent may expeditiously remove or disable access to the allegedly infringing material in accordance with applicable law.

We may notify the affected user and provide applicable counter-notification procedures.

20.4 Counter-Notifications

A user who believes material was removed through mistake or misidentification may submit a counter-notification satisfying applicable requirements under 17 U.S.C. § 512(g).

Where appropriate, InstaEvent may restore removed material within the statutory period unless the complaining party provides notice of qualifying legal action.

20.5 Repeat Infringers

InstaEvent maintains a policy for terminating, in appropriate circumstances, accounts of users who repeatedly infringe copyrights.

We may remove content or terminate accounts for infringement where legally permitted.

False or materially misleading copyright notices or counter-notifications may create legal consequences.

21. Service Disclaimers

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

InstaEvent disclaims express and implied warranties, including warranties of merchantability, fitness for a particular purpose, and noninfringement, except where such disclaimers are prohibited.

We do not guarantee that the Service will:

• Operate continuously.
• Be error-free.
• Deliver every message.
• Produce accurate recommendations.
• Guarantee attendance.
• Complete bookings.
• Meet every user's expectations.
• Prevent all security incidents.
• Remain available at all times.

No recommendation or communication constitutes a guarantee of real-world safety, availability, suitability, or results.

Nothing in these Terms excludes warranties or remedies that cannot legally be excluded.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, InstaEvent Inc., its directors, officers, employees, contractors, affiliates, agents, licensors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the Service or these Terms.

Such damages may include lost profits, lost opportunities, missed events, lost data, reputational injury, or business interruption.

To the maximum extent permitted by law, InstaEvent's aggregate liability for claims arising from or relating to the Service or these Terms will not exceed the greater of:

(a) $100 USD; or

(b) The amount the claimant paid directly to InstaEvent for the Service during the six months preceding the event giving rise to the claim.

These limits apply to the extent legally enforceable, regardless of the theory of liability.

Nothing in these Terms excludes liability for fraud, willful misconduct, or other matters where exclusion or limitation is prohibited by applicable law.

Nothing in these Terms waives statutory remedies or consumer rights that cannot lawfully be waived.

23. Indemnification

To the extent permitted by applicable law, users agree to indemnify and hold harmless InstaEvent Inc. and its directors, officers, employees, contractors, agents, and affiliates against third-party claims, liabilities, losses, damages, and reasonable legal expenses arising from:

• Unlawful user conduct.
• User Content.
• Infringement of third-party rights.
• Fraudulent or deceptive invitations.
• Misuse of personal information.
• Material violations of these Terms.
• Unauthorized use of the Service.

This provision does not require users to indemnify InstaEvent for its own unlawful conduct or other liability where such indemnification is unenforceable.

InstaEvent may participate in the defense of applicable claims.

24. App Store Terms

If the Service is downloaded through Apple App Store or Google Play, applicable platform terms also apply.

For Apple users:

• These Terms are between the user and InstaEvent, not Apple.
• InstaEvent is responsible for the Service and applicable support.
• Apple has no obligation to furnish maintenance or support.
• Apple is not responsible for claims concerning the Service except as required by law or platform rules.
• Apple and its subsidiaries are third-party beneficiaries of applicable provisions of these Terms and may enforce them as permitted.

Nothing in this section overrides applicable platform requirements or nonwaivable consumer rights.

25. Binding Arbitration and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT MAY AFFECT YOUR RIGHT TO BRING CLAIMS IN COURT OR PARTICIPATE IN CLASS ACTIONS.

25.1 Informal Dispute Resolution

Before initiating arbitration, the parties agree to make a good-faith effort to resolve eligible disputes informally.

A written dispute notice should include:

• The claimant's name and contact information.
• A description of the dispute.
• Relevant account or transaction details, if applicable.
• The requested resolution.

Notices to InstaEvent should be sent to:

legal@instaevent.com

or to the mailing address in Section 28.

The parties will have 30 days after receipt of a sufficiently detailed notice to attempt resolution, unless they mutually agree to extend the period.

This requirement does not prevent action needed to preserve legal rights or comply with applicable deadlines.

25.2 Agreement to Arbitrate

Except for the exceptions identified below, users who validly accept these Terms and InstaEvent agree to resolve disputes arising out of or relating to these Terms, the Service, or the parties' relationship through binding individual arbitration rather than court litigation, to the extent permitted by law.

The arbitration agreement is governed by the Federal Arbitration Act to the extent applicable.

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules and other applicable procedures.

The arbitrator may award individual remedies available under governing law.

25.3 Exceptions

This arbitration agreement does not prohibit:

• Eligible individual small-claims court proceedings.
• Requests for provisional judicial relief where permitted by law.
• Claims that cannot legally be compelled to arbitration.
• Complaints to government agencies.
• Exercise of nonwaivable statutory rights.

Either party may seek provisional injunctive relief concerning intellectual property or unauthorized system access where legally permitted.

25.4 Arbitration Procedure and Costs

Arbitration may occur remotely, through written submissions, or in another manner permitted by the applicable rules and law.

Filing fees, administrative fees, arbitrator compensation, and other costs will be allocated according to applicable AAA consumer rules and governing law.

Consumers will not be required to pay costs that applicable law or mandatory consumer arbitration standards prohibit.

25.5 Class-Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, USERS AND INSTAEVENT AGREE THAT CLAIMS SUBJECT TO ARBITRATION WILL BE BROUGHT IN AN INDIVIDUAL CAPACITY, NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

Neither party may act as a class representative or class member in arbitration except where applicable law requires otherwise.

Consolidation of claims is permitted only as authorized by the agreement, governing rules, and applicable law.

This provision does not eliminate claims or remedies that cannot legally be waived.

25.6 Enforceability and Severability

A court will decide issues that applicable law requires courts to determine, including enforceability of the class-action waiver where required.

Other issues may be decided by the arbitrator according to applicable law and arbitration rules.

If a provision is unenforceable, the remaining arbitration provisions will continue to apply where legally permissible.

Claims that cannot lawfully be arbitrated may proceed in an appropriate court.

25.7 Arbitration Opt-Out

Users may opt out of the arbitration agreement by emailing legal@instaevent.com within 30 days after first accepting these Terms.

The notice must include:

• The user's name.
• The account email address, if applicable.
• A clear statement of the decision to opt out of arbitration.

Opting out does not affect access to Hey Benson or other enforceable provisions of these Terms.

For users already subject to an enforceable arbitration agreement, later revisions do not automatically create a new opt-out period unless required by law or expressly provided.

26. Governing Law and Jurisdiction

Except where otherwise required by applicable law, these Terms are governed by California law without regard to conflict-of-law principles.

The Federal Arbitration Act governs the arbitration agreement to the extent applicable.

For disputes not subject to arbitration, the parties consent to the jurisdiction of appropriate state and federal courts serving San Diego County, California, except where mandatory laws require another jurisdiction.

These Terms do not deprive consumers of protections that cannot lawfully be waived.

27. Changes and General Provisions

Changes to the Service

We may modify, suspend, or discontinue features, subject to applicable law and existing obligations.

Changes to These Terms

We may revise these Terms to reflect service, legal, or operational changes.

Material changes may be communicated through the websites, mobile app, email, or other appropriate methods.

Where legally required, we will obtain affirmative acceptance of updated Terms.

Material revisions will not automatically retroactively govern earlier disputes where doing so would be unlawful or unenforceable.

Severability

If any provision is unenforceable, the remaining provisions will remain effective to the extent permitted by law.

No Waiver

Failure to enforce a provision does not waive the right to enforce it later.

Assignment

Users may not assign their contractual rights without permission, except where allowed by law.

InstaEvent may assign these Terms as part of a lawful merger, acquisition, reorganization, or transfer of the Service, subject to applicable requirements.

Entire Agreement

These Terms, together with applicable purchase conditions and separately accepted feature-specific agreements, constitute the agreement governing use of the Service.

Our Privacy Policy separately explains our information practices and applicable privacy rights.

Survival

Provisions concerning intellectual property, accrued obligations, lawful content licenses, liability limitations, indemnification, dispute resolution, and other provisions intended to survive will remain effective following termination where legally permitted.

28. Contact Information

InstaEvent Inc.
Doing business as Hey Benson®

10755-F Scripps Poway Pkwy #472
San Diego, CA 92131
United States

General Support: support@heybenson.com

Legal and DMCA: legal@instaevent.com

Websites:

https://instaevent.com
https://heybenson.com

SMS Assistance: Reply HELP where supported.
SMS Opt-Out: Reply STOP.